Shipping policy

Shipping Policy

Thank you for shopping with ExoFresh

Order Processing

Orders are typically processed within 3 - 4 business days after payment has been confirmed. Once your order has been processed, it will be prepared for shipment.

Shipping Times

Estimated delivery times are:

  • United States: 8 –15 business days

Please note that delivery estimates may vary due to customs processing, carrier delays, holidays, or other unforeseen circumstances.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information. Please allow up to 48 hours for tracking details to become active.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order. We are unable to guarantee changes once an order has been processed.

Delayed or Lost Packages

While we work with trusted shipping partners, delays can occasionally occur. If your package has not arrived within the expected timeframe, please contact our support team and we will gladly assist you in tracking your order.

Contact Us

If you have any questions about your shipment, please contact us through our Contact Us page or via our customer support email.