Shipping policy
Shipping Policy
Thank you for shopping with ExoFresh
Order Processing
Orders are typically processed within 3 - 4 business days after payment has been confirmed. Once your order has been processed, it will be prepared for shipment.
Shipping Times
Estimated delivery times are:
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United States: 8 –15 business days
Please note that delivery estimates may vary due to customs processing, carrier delays, holidays, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information. Please allow up to 48 hours for tracking details to become active.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order. We are unable to guarantee changes once an order has been processed.
Delayed or Lost Packages
While we work with trusted shipping partners, delays can occasionally occur. If your package has not arrived within the expected timeframe, please contact our support team and we will gladly assist you in tracking your order.
Contact Us
If you have any questions about your shipment, please contact us through our Contact Us page or via our customer support email.